Last Updated: 23th Nov 2025
At Lenos Designs (“we”, “us”, or “our”), your privacy is of paramount importance. This Privacy Policy outlines the types of personal information we receive and collect when you use our website (lenosdesigns.com) and our services, as well as how we safeguard your information.
1. Information We Collect
To provide you with our design services and process orders efficiently, we may collect the following personal information:
Personal Identification: Name, email address, phone number, and billing address.
Project Details: Design briefs, asset files (logos, images), and specific instructions related to your order.
Payment Information: We do not store credit card details on our servers. All transactions are processed securely through third-party payment gateways (e.g., Stripe, PayPal).
2. How We Use Your Information
We use the collected information solely for the following purposes:
To process your orders and deliver digital design assets.
To communicate with you regarding project updates, revisions, and support.
To improve our website functionality and customer service experience.
To send occasional updates or promotions (only if you have opted in).
3. Data Protection & Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
4. Cookies
Our website uses “cookies” to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s systems to recognize your browser and capture certain information. We use cookies to help us remember and process the items in your shopping cart and understand your preferences based on previous or current site activity.
5. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
6. Your Rights
You have the right to:
Request access to the personal data we hold about you.
Request corrections to any inaccurate data.
Request deletion of your personal data (subject to legal and accounting obligations).
7. Contact Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
Email: support@lenosdesigns.com
Website: www.lenosdesigns.com