Last Updated: 23th Nov 2025
Welcome to Lenos Designs. By purchasing any of our services or products, you agree to the following terms. Please read them carefully.
1. Overview
Lenos Designs provides digital design services, including but not limited to Framer websites, Figma conversions, landing pages, and graphic assets. By hiring us or buying a product, you agree to be bound by these terms.
2. Services & Delivery
Turnaround Time: We aim to deliver all initial drafts within the timeframes specified on our product pages (e.g., 24 hours for Express services). However, delays caused by a lack of information from the client may extend this timeline.
Format: All deliverables are digital. No physical items will be shipped.
Revisions: Most service packages include two (2) rounds of revisions. Additional revisions may incur an extra fee.
3. Payments & Refunds
Payment: Full payment is required before we begin working on “Express” or fixed-price packages. For custom high-ticket projects, a 50% deposit may be arranged.
Refund Policy: Due to the nature of digital design work:
Before work begins: 100% refund available.
After work begins: No refunds are generally issued as time and resources have already been allocated.
Exceptions: If we fail to deliver the project significantly past our agreed deadline without communication, a partial or full refund may be considered.
4. Intellectual Property (Copyright)
Upon Full Payment: You (the Client) obtain full ownership and copyright of the final designs delivered.
Our Rights: Lenos Designs reserves the right to display the work in our portfolio and social media for promotional purposes unless a Non-Disclosure Agreement (NDA) is signed beforehand.
5. Client Responsibilities
To ensure a smooth process, you agree to:
Provide clear briefs and instructions.
Submit necessary assets (logos, text, images) in a timely manner.
Provide feedback within 3 business days to keep the project moving.
6. Limitation of Liability
Lenos Designs is not liable for any indirect, special, or consequential damages arising out of the use of our services. We design the assets, but we are not responsible for how they perform (e.g., conversion rates, sales figures) or for any technical issues on third-party platforms (like WordPress or Framer) after handover.
7. Governing Law
These terms shall be governed by and defined following the laws of USA.
8. Contact Us
If you have any questions about these Terms, please contact us at: Email: support@lenosdesigns.com